Privacy Policyd
We respect your privacy and comply with Shopify’s data protection standards when you purchase our slippers, high heels, skate shoes, or sneakers via our Shopify store. This policy explains how we handle your personal information. For questions, use the contact info below.
1. Information We Collect
We gather only data necessary for your footwear shopping experience, supported by Shopify tools:
- Contact & Shipping Details: Name, delivery address (our hub: 657 W Carey Ln, Avon Park, FL, 33825, not for delivery), phone number, and email to process orders (e.g., sneaker/heel delivery) and send updates via Shopify’s order system.
- Transaction Data: Payment method, order amount, and order ID (stored securely by Shopify Payments) to complete purchases and resolve issues (e.g., wrong shoe size, damaged skate shoes).
- Shopify-Powered Data: IP address, browser type, and product views (e.g., preference for size 8 sneakers or fluffy slippers) via Shopify cookies—used to improve shoelabo.com’s performance (e.g., streamlining checkout for multi-pair orders) and personalize size/style recommendations. Non-essential cookies can be disabled in browser settings.
2. How We Use Your Information
- Fulfill and track orders (e.g., notify you when high heels ship) via Shopify’s notification tools.
- Send non-marketing updates: order confirmations, delivery alerts, or care tips (e.g., sneaker cleaning guides, heel maintenance tips).
- Prevent fraud (verify unusual bulk orders, e.g., 10 pairs of slippers) with Shopify’s security features.
- Send marketing communications only if you opt in during Shopify checkout (unsubscribe anytime via email links).
3. Data Protection Measures
- Leverage Shopify’s SSL encryption for secure transmission of personal and payment data on shoelabo.com.
- Restrict access to authorized staff (order/support teams) who sign confidentiality agreements.
- Never sell or rent your data; share only shipping details with logistics partners (bound by privacy obligations) and necessary data with Shopify for platform operations.
4. Your Rights
- Access/Edit: View or update your information (e.g., shipping address for a skate shoe order) in your Shopify account or shoelabo.com’s “My Account” page.
- Delete: Request account deletion via email (processed within 3 business days; excludes mandatory tax/legal records per Shopify’s rules).
- Object: Contest improper data use by contacting us—we respond within 2 business days and coordinate with Shopify if needed.
5. Policy Updates